XBOX Gift Card Balance
To check the balance XBOX gift card, you can use the official methods. This article applies to all Microsoft products, including the XBOX Gear Shop merchandising store. However, it is important to understand that these are different vouchers, and therefore, their verification methods are different.
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We focus on official tools, as this is what allows you to keep your personal data and money safe. Fraudsters use various schemes, so be extremely careful when checking the balance of gift cards. This applies not only to XBOX products, but also to certificates from supermarkets, gas stations and restaurants.
On our website you will find links to official resources of the most popular retail chains and online services. Many of step-by-step instructions is constantly growing, we provide our articles with illustrations for a more complete description of the verification process.
How do I Check XBOX Gift Card Balance
Currently, you can check the balance on your voucher in only two ways:
- On your Microsoft account page (on smartphone or PC's browser);
- In the billing panel of the official application.
Other methods and online tools found on the Internet are created by third-party developers and expose your money and personal data to significant risk.
XBOX Gift Card Balance Online
You can check your balance online right now:
Enter your credentials specified when registering your account. The system may ask you to confirm your identity by sending a six-digit code to your email.
If the card is already connected to the account, the account status will be displayed on the monitor of your PC or smartphone:
Otherwise, you need to add a voucher as a form of payment:
To do this, find the certificate number on the back of the card and remove the protective layer:
Next, enter the voucher number in the appropriate field and confirm sending the form.
Now you can monitor your account by yourself. Please note that the balance check service is not available at official Microsoft retail outlets.
XBOX Card Balance via App
Install the official mobile application for your smartphone model from Google Play, Microsoft Store or App Store to control your account yourself:
Download the mobile app:
Download for Android OS:
Download for IOS:
Download for Windows:
Add a voucher as an active form of payment and track all transactions and credits directly on your smartphone or PC. This function is available when calling the billing panel:
Attention! Do not install software created by third-party developers. This may lead to the loss of your money or leakage of personal data for the purpose of sale to unscrupulous advertising companies.
XBOX Gear Shop Gift Card Balance Online
To find out the balance on your XBOX Gear Shop voucher, go to the store's official website:
Enter the certificate number in the only field of the electronic form and confirm sending the request:
Your account status will be displayed on the screen after the data is processed.
Why Can't I Check My XBOX Balance
If you encounter the following message while using the online tool:
The best course of action is to contact customer support at 1-800-469-9269, 1-877-696-7786 or 1-800-4MY-XBOX.
Please have the following information ready:
Report the problem
Your email
The date, location, and amount of the gift card purchase
Serial number and PIN
You can also contact support via Microsoft live chat https://support.xbox.com/en-US/help/subscriptions-billing/redeem-codes-gifting/digital-code-solution
The dispatcher will try to find out the reasons for the error or forward your request to the company's technical department for a more detailed examination of the problem.
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