Big Lots Gift Card Balance
To check the balance on your Big Lots gift card, you can use the official methods provided by the company. Unlike its competitors, Big Lots takes a conservative approach to balance inquiries, but this may change in the future.
JUMP TO:
There are only two official and secure ways to check how much money is left on your Big Lots gift card — despite what other sources may claim. Be cautious of phishing websites and so-called "universal" apps that claim to check your balance. These are often fraudulent and pose a risk to your personal data and financial security. Losing money from your gift card could be the least of your concerns when using unverified platforms.
How do I Check Big Lots Gift Card Balance
Currently, there are only two ways to check your Big Lots gift card balance:
- By calling customer support
- By visiting a Big Lots store
While third-party resources may also offer balance checks, we do not recommend using them due to security risks.
Big Lots Gift Card Balance by Phone
The only remote method for checking your balance is by calling Big Lots customer support at 1-800-256-7573. No additional tools are required—just your phone.
Follow these steps:
1. Dial the Big Lots customer service hotline.
2. Wait for the connection.
3. Use your phone’s keypad to select the "Balance Inquiry" option.
4. Enter your gift card details when prompted. These can be found on the back of your card, including the card number and PIN. The PIN is covered by a protective layer—carefully scratch it off to reveal the code:
5. Wait for the automated assistant to process your request and provide your balance information.
Tip: To ensure you hear the details clearly, choose a quiet location for the call. If you miss the information, you may have to restart the process, which could take additional time due to high call volumes.
Checking Your Big Lots Gift Card Balance In-Store
You can also visit a Big Lots store to check your gift card balance in person.
Ask a cashier to check your balance, or use your gift card to make a purchase. Your remaining balance will be printed at the bottom of your receipt.
This method is secure and provides immediate results.
Why Can’t I Check My Big Lots Gift Card Balance?
Even the most reliable systems can experience issues. If you encounter an error while checking your balance, such as your card not being recognized or incorrect data in the system, follow these steps:
Contact Big Lots Customer Support at 1-800-256-7573.
When calling, have the following information ready:
A description of the issue
Your email address
The date, location, and amount of the gift card purchase
The card’s serial number and PIN
A representative will investigate the issue or escalate your case to the technical support team. Additionally, if your gift card is lost or stolen, you can request to have it blocked to prevent unauthorized use.
By following these official methods, you can ensure the security of your Big Lots gift card balance.
Rating